FAQ

How much time does it take to arrive parcels?

Delivery within Uzbekistan within 24 hours (within 48 hours to Nukus and Urgench). Shipments to other countries are determined by their type.

How can I track my parcel status?

You can find out through our @btsrobot telegram bot, web site or mobile app.

How do I determine which office is closest to me?

Go to our Telegram bot and enter your territory there. You will receive our office addresses, location and telephone numbers of the responsible staff. You can find and contact a convenient location or get an office lodge on our website

How do you guarantee that my parcel will not be damaged on the way?

We package each shipment individually and guarantee 100% that it will not be damaged until it arrives at your destination. If damaged, we will reimburse you in full.

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